2-Day Instructor-Led Training
ServiceNow Official Content
Available for Private Team Training
Exam Voucher Included (expires after 12 months)
#2544
ServiceNow Vulnerability Response Implementation Training
Course 2544
- Duration: 2 days
- Exam Voucher: Yes
- Language: English
- Level: Intermediate
This course covers Vulnerability Response essentials such as what Vulnerability Response is, why customers need Vulnerability Response, and how to properly implement Vulnerability Response.
Participants will learn the common technical aspects of a Vulnerability Response implementation as well as experience various processes to effectively manage a Vulnerability Response implementation. Additionally, participants will learn tactical skills and strategies which will better prepare them to implement Vulnerability Response in a scalable, repeatable, and efficient manner.
ServiceNow Vulnerability Training Delivery Methods
Online
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ServiceNow Vulnerability Training Course Information
In this course, you will:
- Explore Vulnerability Response and discover the application components.
- Configure NVD Integration.
- Software Bill of Materials (SBOM).
- Configure Classification Rules.
- Configure Assignment Rules.
- Configure Vulnerability Calculators.
- Configure Vulnerability Remediation Task Rules.
- Configure Vulnerability Workspaces.
- Perform a Full Qualys Integration.
- Understand the Exception Management Components.
Prerequisites:
- Welcome to ServiceNow (On Demand)
- {course:2540}
- {course:2539}
- Get Started with Now Create (On Demand)
- {course:2541}
- {course:2537}
Certification Information
At the end of the course, students will receive access to a voucher for the Certified Implementation Specialist - Vulnerability Response (CIS-VR) exam.
ServiceNow Vulnerability Training Outline
Day 1
Module 1: Vulnerability Response Overview
Objectives
- Introducing Vulnerability Response
- Vulnerability Response – the components
- Vulnerability Response Personas
Labs
- Lab 1.2.1: Exploring Vulnerability Response
- Lab 1.2.2: Vulnerability Response Components
- Lab 1.3.1 Vulnerability Response Persona
Module 2: Data Organization in Vulnerability Response
Objectives
- Vulnerability Response Foundational Data
- Host Vulnerability Response
- Application Vulnerability Response
- Container Vulnerability Response
- Vulnerability Response Dashboard
Labs
- Lab 2.1 Configure NVD Integration
- Lab 2.3 Software Bill of Materials (SBOM) (Optional)
Module 3: Tools to manage Vulnerability Response
Objectives
- CMDB, CSDM, Classification Rules
- Automated Triage – Assignment Rules
- Vulnerability Grouping Strategies
Labs
- Lab 3.1.1 Vulnerability Classification Rules
- Lab 3.2.1 Vulnerable Item Assignment Rules
- Lab 3.2.2 Configure Vulnerability Calculators
- Lab 3.3.1 Vulnerability Remediation Task Rules
- Lab 3.3.2 Vulnerability Workspaces
Day 2
Module 4: Vulnerability Integration and Solution Management
Objectives
- Vulnerability Integrations
- Vulnerability Solution Management and Enrichment
- Vulnerability Exposure Assessment
Labs
Lab 4.1 Qualys Integration and Store Preview
Module 5: Vulnerability Remediation and Other Actions
Objectives
- Handling Vulnerability Exceptions
- Vulnerability Response and Change Management
- Vulnerability Close Out
- Application Penetration Testing
- Security Posture Control
Labs
Lab 5.1 Exception Management in Vulnerability Response
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ServiceNow Vulnerability Training FAQ's
Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details.
For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.
Please see the Cancellation and Rescheduling Policy.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.